Desk Phone – Instructional Guides

Desktop phone User Guide

GoTo Connect Star Codes

 

Below you will find a collection of information regarding the GoTo app. Please forward this info to anyone planning on using the soft phone app.

GoTo Mobile Video Guide

GoTo Connect for Desktop Video Guide

 

How do I download and install the GoTo app?

Download and install the desktop and mobile apps to combine our phone system with web, audio, and video conferencing into one simple solution.

Tip: You can also access a web version by going to https://app.goto.com.

Device How-to
Desktop app for macOS Watch Video

System requirements: macOS 10.11 or higher.

  1. Download the version of GoTo that’s right for your Mac.

Note: Verify which chip your Mac has by going to Apple menu  > About This Mac > Overview > “Processor” or “Chip”, and then check if it says “Intel” or “Apple”.

    1. Mac with Intel chip
    2. Mac with Apple chip
  1. Open and run the downloaded install file.
  2. Follow the on-screen instructions to complete the installation.
Desktop app for Windows Watch Video

System requirements: Windows 7 or higher.

  1. Download GoTo for Windows.
  2. Open and run the downloaded install file.
  3. Follow the on-screen instructions to complete the installation.
Mobile app Watch Video

System Requirements:

  • Android: Android 8.0 or newer. Unauthorised .apk installations via 3rd party stores are not supported.
  • Apple: iOS 12.0 / iPad OS 12.0
  1. Download GoTo mobile app for your phone’s operating system:
    1. Download for Android
    2. Download for iOS
  2. Select Sign in and then log in with your GoTo credentials.