Relying on technology for day-to-day operations can be a double-edged sword for businesses. While digital tools can boost efficiency, they also come with an array of challenges: cybersecurity threats, system updates, data backups, hardware and software malfunctions… the list goes on!
Worse still, the cost of maintaining an in-house IT team to manage these complexities can be exorbitant. These expenses strain the resources of businesses already grappling with a competitive economic market. We’ve seen it happen – our team has spent years tackling these types of IT challenges for businesses across the nation.
That’s why we advocate for a shift from the traditional in-house IT team to a managed IT support model. There’s a reason why IT outsourcing spending has been estimated to be over $519 billion in 2023, a 22% increase over 2019!
Monitor Deloitte: Outsourcing and Shared Services 2019-2023
Rather than spending the time and budget to hire, equip, and manage an entire IT team, partnering with IT experts is a cost-effective solution. In this article, we’ll explore the four benefits you would receive from managed IT support in Dallas:
- A cost-effective partner
- Access to expertise
- Increased focus on core business
- Improved security and compliance
Let’s start with one of the highest concerns leaders have when they think of outsourced IT: Cost.
Benefit #1: A Cost-Effective Partner
From the cost of hiring, training, and retaining skilled IT staff, along with purchasing and maintaining hardware and software, a business can rapidly increase their expenses. The average salary for a U.S. IT manager can be as high as $104K+ a year.
For small to medium-sized businesses who might not require full-time IT staff (even one IT person), this expense can be too high. There is not always a clear option for what to invest in that fits your business budget and IT needs, but many outsourced IT teams are flexible in what they offer.
For example, a managed IT support partner can handle your IT infrastructure while also not breaking the bank. Most IT companies use an hour or subscription-based model, where businesses pay a predictable monthly fee based on their specific needs.
This approach allows companies to scale their IT services as needed, ensuring they only pay for what they use. Because of this flexibility, they can often provide expertise and services that would be cost-prohibitive otherwise.
Benefit #2: Access to Expertise
It’s not easy to stay up to speed on the latest technical advancements or conference trends. There’s always something new to learn and understand – from cloud computing and network management to cybersecurity. For many businesses, especially smaller ones, having a dedicated in-house team with expertise in all these areas isn’t always feasible.
Partnering with an IT support provider also allows businesses to gain access to AI expertise. An organization could leverage AI for manual task automation, data analysis, or even maintenance.
By partnering with a managed IT support provider, businesses gain access to a vast pool of experts in various IT disciplines. These professionals bring a wealth of knowledge and experience from managing a diverse portfolio of clients and IT environments.
“The workplace is transforming — from changing employee expectations, a need for more diverse skills and globally distributed teams, and an increasingly complex threat environment.”
– Satya Nadella, Microsoft’s CEO
Whether you need an expert in Microsoft, Azure, title company software like SoftPro, or even someone skilled in creating a custom solution, a dedicated IT partner will have the right person for you.
Benefit #3: Increased Focus on Core Business
Imagine if you had to spend your days trying to fix computer issues, update software, and protect against cyber threats. You’d probably feel like you’re running an IT business instead of focusing on what you really do.
By outsourcing IT tasks, businesses can focus on what they do best, whether that’s providing a service, manufacturing a product, or serving customers.
Here’s how an increased focus on high-value initiatives can drive growth:
- Reduced Distractions: With IT experts handling technical issues, your employees can concentrate on strategic tasks rather than getting side-tracked and frustrated.
- Improved Efficiency: When businesses can focus on their strengths, operations tend to run more smoothly.
- Enhanced Innovation: With more time and resources, businesses can invest in creating new products, services, or even processes.
- Better Customer Service: When your staff is not preoccupied with IT issues, they can provide a better customer experience, which can boost customer satisfaction.
- Increased Agility: Without the need to manage IT, businesses can more quickly adapt to market changes and seize new opportunities.
Benefit #4: Improved Security and Compliance
Cybersecurity is a hot topic, and for good reason. Cybersecurity risks pose serious challenges to businesses of all sizes, no matter their location. A managed IT support provider acts as a protective shield for businesses, as they would constantly monitor your systems for breaches.
A provider would also be knowledgeable about industry-specific regulations and standards. Their expertise provides businesses with the assurance that they are meeting necessary compliance requirements, reducing the risk of penalties and reputation damage.
Does Your Business Need Managed IT Support in Dallas?
Navigating the complexities of IT management has long been a significant challenge for Dallas businesses. From maintaining up-to-date systems to tackling cybersecurity threats and staying compliant with industry regulations, these tasks can consume considerable resources.
Throughout this article, we’ve examined how managed IT support can address these challenges. It’s now time for your Dallas business to capitalize on these insights. If you’re spending too much time on IT issues or feel that your current IT setup is hampering your business growth, consider partnering with a managed IT support provider.
It’s time to take control of your technology and focus on what matters most: Growing your business!
Learn more about why businesses have chosen Premier One as their managed IT support partner for over 30 years.